Our promise
Warranty & Guarantee
6-Month Guarantee + 1-Year Warranty on every D-Analog watch.
Months 0–6
6-Month Guarantee
If your watch develops a manufacturing fault within 6 months of delivery, we replace it with a new piece — free.
Months 0–12
1-Year Warranty
For 12 months from delivery, we repair any manufacturing defect in the movement or case at no cost to you.
Covered
- Movement stops or keeps wrong time
- Hands, crown or date not working
- Manufacturing defects in case or dial
Not covered
- Broken glass, scratches or dents from drops
- Water damage beyond the rated resistance
- Strap wear, battery and repairs done elsewhere
Make a claim
Three simple steps
- Tell usSend your order number and what is wrong using the form.
- Share a photo or videoOur team checks it and confirms the next step.
- Replace or repairWithin 6 months we replace it; up to 12 months we repair it.